We are delighted that you have visited our website and would like to transparently explain whether and when your personal data is collected and processed. collected and processed.
It is generally possible to use our website without providing personal data. However, if you wish to make use of special services of our company via our website, the processing of personal data may become necessary. If the processing of personal data is necessary and there is no legal basis for such processing (e.g. the performance of a contractual agreement), we will ask you for your consent.
This notice informs you which data we collect from you, how we use it and how you can object to the use of your data. We are aware of how important it is to you that we handle your personal data carefully when you use our services.
Deutsche Bahn AG (Potsdamer Platz 2, 10785 Berlin) collects and processes your data as data controller.
The appointed data protection officer is Dr. Marein Müller.
Email: konzerndatenschutz@deutschebahn.com
We collect and process your data exclusively for specific purposes. These may result from technical necessities, contractual requirements or offers on our website.
We process your IP address when you visit our website, but do not store it.
For technical reasons, additional data is collected and stored when you visit this website. Without an IP address, this is not personal data.
Cookies are small text files in which personal data can be stored. The cookies can be transmitted to a website when it is accessed and thus enable the user to be identified. Cookies help to simplify the use of websites for users. We differentiate between cookies that are absolutely necessary for the technical functions of the website and cookies that are not absolutely necessary for the technical function of the website.
We want to give you the opportunity to make an informed decision for or against the use of cookies that are not absolutely necessary for the technical functions of the website.
It is possible to use the website without providing personal data. Only technically necessary cookies are set. No cookies are set for the purpose of user analysis.
Insofar as we obtain your consent for the processing of personal data, this serves as the legal basis in accordance with Article 6(1)(a) GDPR.
In the processing of personal data required for the performance of a contract with you, the contract is the legal basis in accordance with Article 6(1)(b) GDPR. Article 6(1)(b) GDPR also applies to processing operations that are necessary for the performance of pre-contractual measures, for example in cases of inquiries about our products or services.
If our company is subject to a legal obligation that requires the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Art. 6 para. 1 lit. c) GDPR.
We only store your data for as long as it is necessary to fulfill the purpose for which it was collected (e.g. as part of a contractual relationship) or if this is required by law. For example, we store your data in the context of a contractual relationship at least until the contract is fully terminated. The data will then be stored for the duration of the statutory retention periods.
To exercise your rights, simply send a letter by post to Deutsche Bahn AG, Potsdamer Platz 2, 10785 Berlin or by e-mail to konzernportal@deutschebahn.com.
We adapt the privacy statement to changed functionalities or changed legal situations. We therefore recommend that you take note of the privacy statement at regular intervals. If your consent is required or components of the privacy statement contain provisions of the contractual relationship with you, the changes will only be made with your consent.
Status: 12.05.2025