The following information on accessibility applies to "DB Störungskarte" (www.karte.bahn.de).
The Passenger Information department (S.R), as part of the Deutsche Bahn Group's corporate management, has made adjustments and improvements to implement the German Accessibility Reinforcement Act (Act implementing Directive (EU) 2019/882 of the European Parliament and of the Council on the accessibility requirements for products and services; BFSG for short) and the BFSGV (Regulation on the accessibility requirements for products and services under the German Accessibility Reinforcement Act).
In doing so, Deutsche Bahn wants to fulfill its overall social responsibility as the largest mobility service provider in Germany and ensure that all people have equal access to our information and digital services.
In accordance with the harmonized European standard EN 301 549, we follow the current WCAG guideline in version 2.2, conformity level AA, as technical requirements for accessibility.
This application largely meets the criteria of the current WCAG.
It is subject to a continuous self-assessment and review process and is optimized with regard to the requirements.
Despite our efforts, users may still encounter barriers to use.
The website karte.bahn.de provides passengers with information on current traffic reports throughout Germany and Europe as well as alternatives and replacement services.
The provision of services on karte.bahn.de is based on providing information and functions that are accessible to all passengers. The website is designed to ensure accessibility for all users by making it operable with assistive technologies without loss of information. We offer visual representations, such as the display of disruptions and alternatives on a map. The structure and content design of karte.bahn.de ensures that it is also accessible to people with cognitive, mental or neurological impairments. The structure of the content is clear and comprehensible, with meaningful headings.
The information page "DB Störungskarte" has been checked for accessibility in accordance with the German Accessibility Reinforcement Act (BFSG) and the Ordinance to the German Accessibility Reinforcement Act (BFSGV).
Market surveillance authority of the federal states for the accessibility of Products and Services (MLBF)
Email: MLBF@ms.sachsen-anhalt.de
Telephone: (0391) 567 4530
Have you noticed something on our website that is not accessible or fully usable? Then please let us know. db.ri.risk@deutschebahn.com
The information was last updated on 27.6.2025.